Cathay Pacific Bangkok city office is located at #548 One City Centre Building, 33rd Floor, Unit 2 Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330. The office is open from 9am to 5pm on weekdays and can be reached 24/7 at 02-028-0957. Baggage services can be reached at +66-2-134-5466 and bkk8bag@cathaypacific.com.
Cathay Pacific airport office in Bangkok is located at Suvarnabhumi International Airport, 999, Nong Prue, Amphoe Bang Phli, Chang Wat Samut Prakan 10540. Its office hours are from 8am to 5pm on weekdays you can contact the office by phone for inquiries and reservations at 02-028-0957 and baggage services at +66-2-134-5466 and bkk8bag@cathaypacific.com.
The airline’s cargo office is located in TG Cargo Terminal at Suvarnabhumi Bangkok International Airport, Room No. 2133 (2nd Floor), Custom Free Zone, Samut Prakan 10540. The cargo sales office is open on weekdays from 8.30am to 4.30pm and can be reached by phone at +66-2-134-2780/81 and email at dl_bkk_cgo_all_staff@cathaypacific.com. The airport cargo office has the same office hours and can be reached by phone at +66-2-134-2782/86 and email at dl_bkk_cgo_all_staff@cathaypacific.com.
For more information, refer to the section below.
| Cathay Pacific Bangkok Office Locations | ||
| City Office | ||
| Street Address | Cathay Pacific #548 One City Centre Building 33rd Floor, Unit 2 Ploenchit Road Lumpini, Pathumwan Bangkok 10330, Thailand | |
| Office hours | 9.00am – 5.00pm (Monday – Friday) | |
| Telephone | Inquiries/Reservations (24/7) 02-028-0957 Baggage Services +66-2-134-5466 bkk8bag@cathaypacific.com | |
| Airport Office | ||
| Street Address | Suvarnabhumi International Airport 999, Nong Prue, Amphoe Bang Phli Chang Wat Samut Prakan 10540 Thailand | |
| Office hours | 8.00am – 5.00pm (Monday – Friday) | |
| Telephone | Inquiries/Reservations (24/7) 02-028-0957 Baggage Services +66-2-134-5466 bkk8bag@cathaypacific.com | |
| Cargo Office | ||
| Cargo Sales Office | Airport Cargo Office | |
| Street Address | Room No. 2133, 2nd Flr. TG Cargo Terminal Custom Free Zone Suvarnabhumi Bangkok International Airport Samut Prakan 10540 Thailand | Room No. 2133, 2nd Flr. TG Cargo Terminal Custom Free Zone Suvarnabhumi Bangkok International Airport Samut Prakan 10540 Thailand |
| Office hours | 8.30am – 4.30pm (Monday – Friday) Break: 12:00pm – 1.00pm | 8.30am – 4.30pm (Monday – Friday) Break: 12:00pm – 1.00pm |
| Telephone | +66-2-134-2780/81 | +66-2-134-2782/86 |
| dl_bkk_cgo_all_staff@cathaypacific.com | dl_bkk_cgo_all_staff@cathaypacific.com | |
| Ground Handling Agent | ||
| Name of the Company | Thai Airways | |
| Street Address | BFZ Building, First Floor Custom Free Zone Suvarnabhumi Bangkok International Airport Samutprakarn 10540 | |
| Customs Office Hours | 8.30am – 4.30pm (Monday – Friday) Break: 12:00pm – 1.00pm | |
Queries/Services Handled by the Cathay Pacific Office in Bangkok
Below is a list of some of the services provided by the Cathay Pacific offices in Bangkok (city and airport). For more information, click on the links or call.
| Flight Status/Information | Service Animal Information |
| Flight Booking | Unaccompanied Minor Booking |
| Group Booking | Airport Counter Check-in |
| Flight Cancellation | Online Check-in |
| Flight Change | Mobile Check-in |
| Seat Reservations | Kiosk Check-in |
| Seat Upgrade | Immigration Enquiries/Services |
| Visa-related Information | Airport Lounges |
| Baggage Purchase | In-Flight Meals |
| Sports Equipment | In-Flight Entertainment |
| Musical Instruments | Missing Baggage |
| Pet Travel Booking | Name Change/Correction |
About Cathay Pacific
Cathay Pacific, the flag carrier of Hong Kong, is a certified 5-star Airline renowned for its extensive network and premium services. Operating to over 79 destinations in 46 countries across 5 continents, Cathay Pacific is a global connector, flying to more than 1,100 destinations worldwide through its oneworld alliance.
The airline prides itself on offering a range of travel classes, including First, Business, Premium Economy, and Economy classes. Each class is tailored to provide a comfortable and luxurious experience, with features like priority boarding, premium lounge access, and enhanced seat comfort.
Head Office
| Street Address | Cathay Pacific City 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong |
| Website | www.cathaypacific.com |
| Telephone | +852-2747-3333 |
Frequently Asked Questions
Navigating the world of air travel can be complex, especially when you’re looking for specific information about airline operations in a bustling city like Bangkok. To help you cut through the noise, we’ve compiled a list of Frequently Asked Questions About Cathay Pacific Bangkok Office. This resource is designed to provide quick and accurate answers to your most pressing queries, ensuring a smoother travel experience with one of Asia’s leading airlines. Whether you’re planning a trip, need assistance with your booking, or have questions about baggage services, we’ve got you covered.
Cathay Pacific’s Bangkok city office is located at #548 One City Centre Building, 33rd Floor, Unit 2 Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330, Thailand.
The contact number of Cathay Pacific’s Bangkok office is 02-028-0957 for reservations and inquiries, and for baggage services, it is +66-2-134-5466.
The phone number of Cathay Pacific’s Bangkok office is 02-028-0957 for inquiries and reservations and +66-2-134-5466 for baggage services.
Cathay Pacific’s ticketing office in Bangkok is located at the same address as the city office: #548 One City Centre Building, 33rd Floor, Unit 2 Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330.
The office hours of Cathay Pacific’s Bangkok office are 9am to 5pm, Monday through Friday.
Yes, Cathay Pacific has an airport office at Suvarnabhumi International Airport, 999, Nong Prue, Amphoe Bang Phli, Chang Wat Samut Prakan 10540, with office hours from 8am to 5pm on weekdays.
Yes, the phone number for inquiries and reservations (02-028-0957) is available 24/7.
The cargo office is in the TG Cargo Terminal at Suvarnabhumi Bangkok International Airport, Room No. 2133 (2nd Flr.), Custom Free Zone, Samut Prakan 10540.
The telephone numbers are +66-2-134-2780/81 for the cargo sales office and +66-2-134-2782/86 for the airport cargo office, with email contact at dl_bkk_cgo_all_staff@cathaypacific.com.
The Bangkok office handles flight bookings, cancellations, changes, group bookings, seat reservations, upgrades, baggage purchases, pet travel, and unaccompanied minor bookings, and provides service animal information, among other customer service tasks.