Cathay Pacific (CPA) is the flag carrier of Hong Kong, headquartered in Hong Kong. A Skytrax certified 5-Star Airline and a founding member of the oneworld Alliance, Cathay Pacific has 156-plus aircraft in its fleet.
Cathay Pacific reservations can take you to 79-plus destinations (incl. cargo) in more than 46 countries in 5 continents (and 190-plus destinations in 60-plus with codeshare partners).
If you’ve booked a flight on Cathay Pacific, you can choose from 4 cabin configurations—First Class, Business, Premium Economy, and Economy.
In 2019, Cathay Pacific was voted #4 among the World’s Top 10 Airlines at the World Airline Awards (Skytrax). Subsidiary and group airlines include Air Hong Kong (12 aircraft), Cathay Dragon (32 aircraft), HK Express Airways (28 aircraft). Cathay Pacific also has a shareholding in Air China.
Cathay Pacific Booking Options
Cathay Pacific fight bookings can be made through Travomojo’s website—at up to 40% discount on your ticket. You can make flight booking on Cathay Pacific by/through:
Cathay Pacific Reservations Online
Online reservations can be made as explained below:
- Go to CathayPacific.com
The booking box will open as shown above
- Provide your trip details
(you will not be able to book more than 9 passengers in one go) - Click on the button marked Search flights
- Select a flight that suits you
- Confirm and pay
Your e-ticket will be mailed to you.
Cathay Pacific Online Booking Numbers
Cathay Pacific’s online booking numbers are as follows:
- United States (24/7)
- Canada (24/7)
- Hong Kong 2747-3333 (24/7)
- Philippines (Manila) 180011102720
+63 2 8271 3622 (from other countries) - Australia 131 747 (24/7)
- United Kingdom 0800 917 8260 (8am–8pm daily, local toll-free)
- Dubai 8000 444 6554 (8am–8pm daily, local toll-free)
- India 0008004405008 (9:30am–5:30pm, local toll-free)
- WhatsApp +852 2747 2747
- Other Countries Global Contact Centers (under Contact Us)
How to Check Your Flight Status on Cathay Pacific
You can check the status of your Cathay Pacific flight online as follows:
- Go to CathayPacific.com
- From the Manage tab’s dropdown, click on Flight status
(it appears under Prepare for your trip as shown in the screenshot below)
- To select By flight number, which opens by default, simply enter your flight number and departure date and hit the Check status button.
- To select By route, enter the names of the departure and arrival cities and departure date, and click on the Check status button.
Your Cathay Pacific flight information will show up in real-time. You can use this option to check the flight status of departing Cathay Pacific flights for the next 6 and the last 4 days.
- For flights outside this range, refer to Cathay Pacific’s timetable.
- For 4-digit codeshare flights (starting with 1, 6, 7, and 9), contact your local reservations office.
Money-Saving Tips on Cathay Pacific Flight Booking and Reservations
- For special discounts 24/7, call Cathay Pacific at .
- Click on this link to search a special offer.
- Join Flying Marco Polo Club to earn extra miles on everyday purchases.
Cathay Pacific Senior Discounts
From time to time, Cathay Pacific offers discounted fares to Hong Kong and Macau residents over 65 years of age. However, if you on the lookout for a special discount, call this Cathay Pacific Reservation phone number: .
Cathay Pacific Group Booking
For group booking deals, call . You can make a group booking for fewer than or more than 10 passengers at this number.
Cathay Pacific Manage Booking
How to use Cathay Pacific’s Manage booking functionality to manage your trip
The manage booking feature on Cathay Pacific’s website can be used to manage all your flight bookings. You can use it to:
- View your flight details
- Cancel a flight
- Rebook a flight
- Check in for a flight
- Reserve your seat in advance
- Upgrade your seat
- Upgrade your cabin class
- Purchase extra baggage
- Check your baggage allowance
- Prepay extra baggage at a discount
- Purchase a lounge pass
- Book a hotel or bundle flexible add-ons
- Select or order a special meal
To manage your trip online:
- Go to CathayPacific.com
- From the Manage tab’s dropdown, select Manage booking
| To manage your trip with your ‘Member sign-in’ details (i.e., Marco Polo Club, Asia Miles, or registered account), opens by default: | To manage your trip with the ‘Find your booking’ option, i.e., your number or booking code: |
| Enter the following details: Your membership number or username Your passwordClick on the Sign in button | Click on Find a booking Enter the following details: Your first name Your last nameYour e-ticket number/booking reference Hit the Continue button |
- Follow the onscreen prompts to:
- View all your trip details
- Rebook or cancel your flight(s)
- Check in online
- Reserve your seat in advance
- Upgrade your seat
- Upgrade your cabin class
- Purchase extra baggage
- Check your baggage allowance
- Prepay extra baggage at a discount
- Purchase a lounge pass
- Book a hotel or bundle flexible add-ons
- Book a special meal
You can also check in by signing in through your Facebook, LinkedIn, Twitter, or WeChat account.
Plus, you can use the mobile app to manage your trip.
Cathay Pacific Customer Support Phone Numbers
You can contact Cathay Pacific Customer Support as follows:
- United States + 1 (800) 233-2742 (24/7)
- 711 (TTY/TDD)
- Canada +1 (800) 268-6868 (24/7)
- 711 (TTY/TDD)
- Australia 131 747 (24/7)
- United Kingdom 0800 917 8260 (8am–8pm daily, local toll-free)
- Dubai 8000 444 6554 (8am–8pm daily, local toll-free)
- India 0008004405008 (9:30am–5:30pm, local toll-free)
- WhatsApp +852 2747 2747
- Other Countries Global Contact Centers (under Contact Us)
Cathay Pacific Travel Classes
Cathay Pacific offers 4 types of travel classes:
- First Class
- Business Class
- Premium Economy Class
- Economy Class
First Class
A view of Cathay Pacific’s First Class Seats
Available on select long-haul routes, Cathay Pacific’s First Class cabins typically feature only 6 seats in a private 1-1-1 configuration.
Major features include:
- Priority boarding
- Access to premium lounges worldwide
- Extra baggage allowance
- Flexible reservations
- Full-flat seats
- Seat width: 36in
- Seat pitch: 81in
- Built-in massage settings
- Only window or aisle seats
- Adjustable 18.5in TV screens with on-demand entertainment
- Storage closet
- Laptop power
- In-seat power
- Signature a-la-carte meals
- Special menus
- Complimentary wines and beverages
- Premium PYE amenities (long-haul flights)
- Wi-fi and Internet (select aircraft)
Business Class
A view of Cathay Pacific’s Business Class Seats
Business Class
Cathay Pacific’s Business Class seats on the A350 have been designed by Studio F.A. Porsche to provide more space and convenience.
Major features include:
- Priority boarding
- Extra baggage allowance
- Flexible reservations
- Access to premium lounges worldwide
- Only window or aisle seats
- Flat-bed or recliner seats
- Seat width: 20in or 21in
- Seat pitch: 45in, 81in, or 82in
- Privacy partitions
- Adjustable 18.5in personal screens
- Storage closet
- Personal touch-screen TV with on-demand entertainment
- Laptop power
- In-seat power
- Signature meals
- Special menus
- Complimentary wines and beverages
- Premium amenities
- Wi-fi and Internet (select aircraft)
Premium Economy Class
A view of Cathay Pacific’s Premium Economy Class
Cathay Pacific’s Premium Economy Class seats offer more recline and legroom, along with leather-padded footrests and full-length calf rests.
Major features include:
- Spacious recliner seats
- Seat width: 19.5in or 20in
- Seat pitch: 38in or 40in
- More legroom than Economy Class
- Leather padded footrests (select aircraft)
- Full-length calf rests
- Welcome drink on long-haul routes
- Complimentary drinks, snacks, and meals
- Award-winning wines
- Amenity kits on long-haul flights
- Larger meal table
- More storage space than Economy Class
- Personal touchscreen TV
- Laptop power
- Wi-fi and Internet (select aircraft)
Economy Class
A view of Cathay Pacific’s Economy Class seats
Cathay Pacific’s Economy Comfort Class for European flights seats are located in the front section of the Economy Class, so you get to disembark faster. They provide the same services as regular Economy Class but offer more legroom and recline.
Major features include:
- Standard seats
- Seat width: 17.5in to 18.5in
- Seat pitch: 32in
- Seat storage for valuables
- Complimentary meals, award-winning wines, and beverages
- 11.6in personal touchscreen TV
- Laptop power (most aircraft)
- In-seat power (most aircraft)
- Wi-fi and Internet (select aircraft)
- Dedicated eye-level shelf for mobile devices
Cathay Pacific Seat Choices
Cathay Pacific offers the following seat choices:
- First Class
- Business Class
- Premium Economy Class
- Economy Class
- Regular seats
- Extra legroom seats
(USD 45–212, depending on your destination) - Exit row seats
Cathay Pacific Seat Selection
Reserving a seat in advance when traveling on Economy Class fares allows you to sit with friends and family—or simply secure a seat of your choice. The following passengers can request a seat in advance for free:
- First Class and Business Class passengers
- Marco Polo Club members (Silver-tier or above)
- oneworld Ruby tier members or above
- Passengers holding eligible fare tickets—T, E, R, W, V, M, L, K, H, B, and Y
Passengers traveling on lower Economy Class fares—X, O, Q, N, and S—can purchase their regular seat reservation in advance for a fee. The seat reservation fee for Economy Supersaver tickets ranges from USD 8–43 per seat, depending on your route and destination.
Passengers with a confirmed special assistance service are not permitted to select a seat online (but can do it by phone or by filling out a form in advance).
Seat reservations are free when online check-in opens 48 hours before departure.
How to Make a Seat Reservation
You can make a seat reservation for an additional fee up to 48 hours before departure. This can be done:
- When purchasing your ticket
- From the website (online)
- By phone through the Cathay Pacific Global Contact Center
- Through a travel agent
- After booking your ticket
- Online through Manage booking
- By phone through the Cathay Pacific Global Contact Center
- Through a travel agent
Cathay Pacific Seat Reservation for Disabled Passengers
If you need any special assistance at the airport, during your flight, or after:
- Fill out the Special Assistance Request form at least 48 hours before departure.
- Deaf or hard of hearing people can call this toll-free phone number:
Mon – Fri: 6:00am to 5:30pm
Sat: 6:00am to 4:00pm
Cathay Pacific Ticketing Options
Cathay Pacific offers 11 fare options across 4 cabin types. The booking conditions and benefits are briefly described below.
- Economy Supersaver
The Economy Supersaver fare is the cheapest, entry-level option offered by Cathay Pacific. However, it has several restrictions. Major features include:
- Pre-booking a seat is on a chargeable basis.
- The fare is non-changeable and non-cancellable.
(China–Hong Kong routes can be changed/cancelled for a fee) - Cannot be upgraded with miles.
- Economy Core
The Economy Core fare is slightly costlier than Economy Supersaver. However, you can:
- Select a seat for free.
- Change your booking for a fee.
(Less than the fee from China–Hong Kong on the Supersaver fare). - Higher earning rate on Asia Miles.
- Cannot be upgraded with miles.
- Economy Standard
The Economy Standard fare is slightly costlier than the Economy Supersaver fare. It offers the same benefits and restrictions as the Economy Core fare but allows you to upgrade with miles. Major features include:
- Select a seat for free.
- Change your booking for a fee.
(Less than the fee from China–Hong Kong on the Supersaver fare). - Higher earning rate on Asia Miles.
- Can be upgraded with miles.
- Economy Flex
The Economy Flex option allows you to:
- Select a seat for free.
- Change your booking either free of charge or for a lower fee.
- Earn Asia Miles at a higher earning rate.
- Upgrade with miles.
- Premium Economy—Standard, Premium Economy Flex
Both fare options allow you to:
- Select a seat for free.
- Change your booking for a fee.
- Cancel your booking for a fee.
- Earn Asia Miles at a higher rate (for Flex).
- Upgrade with miles (for Flex).
- Avail of dedicated check-in desks.
- Avail of a higher baggage allowance.
- Avail of priority boarding.
- Business—Save, Standard, and Flex
All 3 fare options allow you to:
- Select a seat for free.
- Change your booking for a fee.
- Cancel your booking for a fee (less than the fee for Standard and Flex fares).
- Earn Asia Miles on all fares (at a slightly higher earning rate for Flex fares).
- Upgrade with miles.
- Avail of dedicated check-in desks.
- Avail of a higher baggage allowance.
- Avail of priority boarding.
- Access Business Class lounges.
- First—Standard and Flex
Both fare options allow you to:
- Select a seat for free.
- Change your booking (for a fee on First Standard and free on First Flex).
- Cancel your booking (for a fee on First Standard and free on First Flex).
- Same earning rate for Asia Miles.
- Upgrade with miles.
- Avail of dedicated check-in desks.
- Avail of a higher baggage allowance.
- Avail of faster security and priority boarding.
- Access First Class lounges.
How to Request Assistance from Cathay Pacific During Travel?
Ask any Cathay Pacific employee how best they can help you.
If you have any concerns about carrying your medication or medical supplies through a security checkpoint when traveling within the U.S., visit the Transportation Security Administration (TSA) security screening procedures on TSA’s website.
Cathay Pacific Phone Numbers
- U.S. Reservations
- Canada Reservations
- Indonesia Reservations 001 803 852 2212
- Italy Reservations 800 971 720
- Netherlands Reservations 080 0022 4229
- Saudi Arabia Reservations 8008 440 350
- South Africa Reservations (080) 061 1206
- Sri Lanka Reservations +94 (11) 2423 726
- United Arab Emirates Reservations 8000 444 6554
- India Reservations 000 800 4405008
- Customer Care—Hong Kong +852 2747 2200
- Customer Care—China 400 880 7488
- Customer Care—Worldwide +800 2747 2200
- Marco Polo Club—Green/ Silver/ Gold +800 2747-5500
- Marco Polo Club—Diamond +800 2747-3888
- Asia Miles (U.S.A.) 1866 892 2598
Cathay Pacific In-flight Entertainment (IFE) Services
Cathay Pacific’s in-flight entertainment services include:
- Movies
- Hollywood
- Asian
- Chinese
- TV Programs
- Live sports
- News
- Entertainment
- Music
- Onboard Wi-Fi and connectivity
- Browse the internet
- Send and receive messages (A350s)
- Available on A350s, and increasingly on A330s and 777s
- Inflight magazine
- Inflight shopping (temporarily suspended due to COVID-19)
Cathay Pacific Loyalty Program—Marco Polo Club
A view of Marco Polo Club Tiers
Known as the Marco Polo Club, Cathay Pacific’s loyalty program earns you club points and special benefits on Cathay Pacific and oneworld airlines across 1,100-plus global destinations. The club offers benefits and privileges on every tier—Green, Silver, Gold, and Diamond. The more you fly, the more perks and partner benefits you earn on all oneworld alliance airlines.
After you join Marco Polo Club (costs USD 100/year or 20 club points/year), you can:
- Earn club points when you fly on Cathay Pacific and oneworld alliance airlines
- Enjoy exclusive benefits on Cathay Pacific and oneworld alliance airlines
- Earn privileges—check-in, reservations, baggage allowance, and lounge access
(to 650-plus premium lounges) - Enjoy and redeem club points and Asia Miles for:
- Hotel stays
- Car rentals
- Vacation packages
- Retail products
Special Assistance Offered by Cathay Pacific
Cathay Pacific provides special assistance services to:
- Passengers traveling with a disability
- Passengers requiring vision assistance
- Passengers requiring hearing assistance
- (and those with speech problems)
- Passengers with speech impairment
- Passengers requiring intellectual or developmental assistance
- Passengers requiring medical clearance
- Passengers traveling with Portable Oxygen Concentrators (POCs)
- Passengers traveling with a guide/assistance dog (in-cabin)
- Elderly passengers
- Passengers traveling with children
- Passengers traveling with infants
- Pregnant passengers
- Unaccompanied minors
Cathay Pacific Travel Destinations
A view of Cathay Pacific’s Travel Destinations
Passengers holding a Cathay Pacific booking can fly to 79-plus destinations across 46 countries in 5 continents—and to 1,100-plus destinations on Cathay Pacific’s oneworld alliance airlines.
Cathay Pacific’s popular destinations include:
| The Americas | Asia | Australasia | Middle East |
| Canada | India | Australia | United Arab Emirates |
| Toronto | Delhi | Adelaide | Dubai |
| Vancouver | Mumbai | Brisbane | Israel |
| U.S.A. | Chennai | Melbourne | Tel Aviv |
| Washington DC | Hyderabad | Perth | Bahrain |
| Seattle | Sri Lanka | Sydney | Bahrain |
| San Francisco | Colombo | New Zealand | China, Hong Kong, and Taiwan |
| New York – Newark Liberty Int’l | Indonesia | Christchurch | China |
| New York – John F Kennedy Int’l | Jakarta | Auckland | Shanghai |
| Los Angeles | Denpasar (Bali) | Europe | Beijing |
| Chicago | Surabaya | United Kingdom | Hong Kong (SAR) |
| Boston | Malaysia | Manchester | Hong Kong |
| Kuala Lumpur | London | Taiwan | |
| Maldives | Ireland | Taipei | |
| Malé | Dublin | Kaohsiung | |
| Japan | Italy | Africa | |
| Tokyo | Milan | South Africa | |
| Fukuoka | Belgium | Johannesburg | |
| Nagoya | Brussels | ||
| Osaka | France | ||
| Sapporo | Paris | ||
| South Korea | Germany | ||
| Seoul | Frankfurt | ||
| Philippines | Rome | ||
| Manila | Netherlands | ||
| Cebu | Amsterdam | ||
| Singapore | Spain | ||
| Singapore | Madrid | ||
| Thailand | Barcelona | ||
| Bangkok | Switzerland | ||
| Vietnam | Zurich | ||
| Hanoi | |||
| Ho Chi Minh City |
Frequently Asked Questions on Cathay Pacific Booking
You can check your Cathay Pacific flight status online through CathayPacific.com by clicking on the Flight Status tab appearing below the booking box. After clicking on this tab, search by entering your flight number and date, or your flight route (cities) and date.
The flight status tab can be used to find the flight status of all departing Cathay Pacific flights for the next 6 and last 4 days.
● For flights outside this range, refer to Cathay Pacific’s timetable.
● For 4-digit codeshare flights (starting with 1, 6, 7, and 9), contact your local reservations office
Cathay Pacific is a certified 5-Star Airline (Skytrax) and the flag carrier of Hong Kong. A Cathay Pacific booking can take you to:
● 79-plus destinations in 46-plus countries across 5 continents
● 190-plus destinations in 60-plus with codeshare partners
● 1,100-plus destinations worldwide on oneworld alliance airlines
In 2019, Cathay Pacific was voted #4 in the World’s Top 10 Airlines at the World Airline Awards (Skytrax).
Skytrax rates Cathay Pacific as a 5-Star airline with a customer rating of 7/10 based on 1,341 reviews. The consumers at TripAdvisor recently gave Cathay Pacific a 4/5 rating based on 16,342 reviews, and the folks at Kayak gave Cathay Pacific a customer rating of 8/10 rating based on 6,304 reviews.
The Cathay Pacific reservations phone number in Hong Kong is 2747-3333. This number is open 24/7.
For hotels and packages, call 2747-3311. This number is open from 7am to 9pm, 7 days a week.
For Marco Polo Club members (calling from Hong Kong), the phone numbers are as follows:
● Green, Silver, and Gold members: 2747-5500 (open 24/7)
● Diamond members: 2747-3888 (open 24/7)
For Marco Polo Club members calling from other countries, the worldwide toll-free numbers are:
● Green, Silver, and Gold members:
● Diamond members
You can contact the Cathay Pacific Reservations office in Manila as follows:
The ticketing office address is: 20F LKG Towers
6801 Ayala Avenue
Makati City 1226
Philippines
Reservations Number 180011102720 (Tuesdays and Thursdays)
(PLDT landline and smart mobile) 0900 – 1200 and 1300 – 1600
From other countries
You can contact the Cathay Pacific Reservations office in Manila as follows:
The ticketing office address is: 20F LKG Towers
6801 Ayala Avenue
Makati City 1226
Philippines
Reservations Number 180011102720 (Tuesdays and Thursdays)
(PLDT landline and smart mobile) 0900 – 1200 and 1300 – 1600
From other countries
Yes, it does. Non-ticketed lap infants below 2 years are allowed to travel on an infant ticket. The discount on infant tickets is applied to the adult fare and will depend on your fare type and route.
The Cathay Pacific Reservations office in USA can be contacted toll-free via .
Special meals can be booked online (via Manage booking) or by phone at least 24 hours prior to departure.
The special meals you can order at Cathay Pacific include:
● Vegetarian Hindu meals
● Non-vegetarian Hindu meals
● Baby meals
● Bland meals
● Child meals
● Diabetic meals
● Fruit platter meals
● Gluten intolerant meals
● Kosher meals
● Low-calorie meals
● Low-fat/low-cholesterol meals
● Low-salt meals
● Muslim meals
● Low-lactose meals
● Vegetarian raw meals
● Non-beef meals
● Liquid diet meals
● Vegetarian vegan meals
● Vegetarian Jain/strict Indian veg meals
● Vegetarian lacto-ovo meals
● Vegetarian oriental meals
Cathay Pacific sends free flight status alerts by emails and SMSs.
You will be informed of your Cathay Pacific flight status:
● If your flight is on schedule
● If your flight is delayed 30 minutes or more
● If your flight is cancelled
You can view all Cathay Pacific flight bookings on Manage booking, i.e., all flights that have a Cathay Pacific number. You may not be able to view non-Cathay Pacific flights on the Manage booking page.
You can change a flight booking online through Manage booking if:
● You made the initial booking online
● The departure city is eligible
However, if you have pre-purchased ancillaries such as an Extra Legroom Seat, Extra Baggage, etc., you must contact the Cathay Pacific Global Center for assistance.
All flight sectors on your Cathay Pacific Manage booking page will appear in the order of the departure date. Flights departing earlier will appear before others.
If you can’t access your flight bookings via Manage booking, it could be because:
● You’re holding a group booking
● All your flights have been cancelled
● You’ve taken all the flights at least 3 days back
You can change your email address and/or mobile phone number in your booking through the Manage booking page on CathayPacific.com. To make any changes to your contact information, log in to the Manage booking page and select Contact information from the Quick Links.
You can view all your advanced itineraries if you’re a registered user or a member of The Marco Polo Club or Asia Miles.
If you’re not a member, you can view all the bookings for which you have an e-ticket number or booking reference. However, you may not be able to view your cancelled bookings.
You can access your e-ticket receipt via the Manage booking functionality and email it to yourself. E-ticket receipts are normally available in email format.
Yes, you can store up to 3 documents in your profile if you are a registered user, or a member of The Marco Polo Club or Asia Miles.
You can travel with up to 2 babies provided that:
● The first child:
○ Is a lap infant
○ Must be held securely in the parent’s lap with a child restraint device
○ Will be charged the applicable infant fare
● The second child:
○ Must be at least 6 months old
○ Must travel on a paid seat in an airline approved infant car safety seat
○ Will be charged the applicable child fare