Cathay Pacific Office in Chicago City is located at 5600 Mannheim Road, Chicago, IL 60666. The telephone number for reservations and inquiries is +1-800-233-2742 and the number for baggage services is +1-773-377-2804 (email: ord8bag@cathaypacific.com ).
Cathay Pacific airport office in Chicago is located at Chicago O’Hare International Airport (ORD), 10000 W Balmoral Ave., Chicago, IL 60666. The centralized phone number for reservations and inquiries is +1-800-233-2742 and for baggage services, the phone number is +1-773-377-2804 (email: ord8bag@cathaypacific.com).
The airline’s cargo office is located at 517 Express Center Dr., Chicago, IL 60666. The office is open on weekdays from 9.00am – 5.30pm. You can reach the cargo sales office by phone (+1-773-686-3000), fax (+1-773-686-0808), or email (ord_cgobkg@cathaypacific.com).
For more information, refer to the section below.
| Cathay Pacific Chicago Office Locations | |
| City Office (Sales) | |
| Street Address | 5600 Mannheim Road Chicago, IL 60666 |
| Office hours | 9.00am – 5.00pm |
| Telephone | Reservations/Inquiries +1-800-233-2742 (if using a TTY/TDD device, dial 711) |
| Baggage Services +1-773-377-2804 E-mail: ord8bag@cathaypacific.com | |
| Airport Office | |
| Street Address | Ticketing Counter Chicago O’Hare International Airport 10000 W Balmoral Ave Chicago, IL 60666, USA |
| Telephone | Reservations/Inquiries +1-800-233-2742 |
| TTY +1-877-609-2233 | |
| Baggage Services +1-773-377-2804 E-mail: ord8bag@cathaypacific.com | |
| Cargo Office | |
| Street Address | 517 Express Center Dr. Chicago, IL 60666 |
| Customs office hours | 9.00am – 5.30pm (Monday – Friday) |
| Cargo Sales Office | |
| Telephone | +1-773-686-3000 |
| Fax | +1-773-686-0808 |
| ord_cgobkg@cathaypacific.com | |
| Airport Cargo Office | |
| Telephone | +1-773-686-3000 |
| DL_ORD_OPS@cathaypacific.com | |
| Ground Handling Agent | |
| Name | AGI |
| Import cxordimp@allianceground.com | |
| Export cxordexp@allianceground.com | |
Queries/Services Handled by the Cathay Pacific Office in Chicago
Below is a list of some of the services provided by the Cathay Pacific offices in Chicago (city and airport). For more information, click on the links or call.
| Flight Status/Information | Service Animal Information |
| Flight Booking | Unaccompanied Minor Booking |
| Group Booking | Airport Counter Check-in |
| Flight Cancellation | Online Check-in |
| Flight Change | Mobile Check-in |
| Seat Reservations | Kiosk Check-in |
| Seat Upgrade | Immigration Enquiries/Services |
| Visa-related Information | Airport Lounges |
| Baggage Purchase | In-Flight Meals |
| Sports Equipment | In-Flight Entertainment |
| Musical Instruments | Missing Baggage |
| Pet Travel Booking | Name Change/Correction |
About Cathay Pacific
Cathay Pacific, the flag carrier of Hong Kong, is a certified 5-star Airline renowned for its extensive network and premium services. Operating to over 79 destinations in 46 countries across 5 continents, Cathay Pacific is a global connector, flying to more than 1,100 destinations worldwide through its oneworld alliance.
The airline prides itself on offering a range of travel classes, including First, Business, Premium Economy, and Economy classes. Each class is tailored to provide a comfortable and luxurious experience, with features like priority boarding, premium lounge access, and enhanced seat comfort.
Head Office
| Street Address | Cathay Pacific City 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong |
| Website | www.cathaypacific.com |
| Telephone | +852-2747-3333 |
Frequently Asked Questions
Discover essential insights with our Frequently Asked Questions About Cathay Pacific Chicago Office, where we address your most pressing queries and offer detailed information to streamline your travel experience with Cathay Pacific from Chicago.
Cathay Pacific sales office in Chicago is located at 5600 Mannheim Road, Chicago, IL 60666.
The office hours of Cathay Pacific Chicago city office are from 9:00 am to 5:00 pm.
Services at the Chicago city office include reservations/inquiries, baggage services, and potentially other customer service functions related to flight booking and management.
The telephone number for Cathay Pacific baggage services in Chicago is +1-773-377-2804.
Cathay Pacific cargo office in Chicago is located at 517 Express Center Dr., Chicago, IL 60666.
The office hours for the cargo office are from 9:00 am to 5:30 pm, Monday through Friday.
The telephone number for the cargo sales office is +1-773-686-3000.
Cathay Pacific offers various check-in options including airport counter check-in, online check-in, mobile check-in, and kiosk check-in.
Passengers can contact the Cathay Pacific Chicago airport office at +1-800-233-2742 for reservations/inquiries or +1-773-377-2804 for baggage services.
Assistance available includes flight status/information, bookings (individual, group, pet), cancellations, changes, seat reservations/upgrades, visa information, extra baggage purchase, special equipment handling, immigration services, lounge access, in-flight services, and lost baggage assistance.
Cathay Pacific head office is located at Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong, with the telephone number +852-2747-3333.