Understanding the EL AL Change Flight Policy is crucial for passengers who need flexibility in their travel plans. The policy provides comprehensive options for those flying to or from the Americas, allowing changes or freezes to flight tickets without any fees for altering the date or destination, applicable to tickets purchased by March 31, 2024, for travel up to March 31, 2025. However, it’s important to note that any price difference resulting from these modifications is the passenger’s responsibility.
For passengers and timeframes not covered above, the change policy adheres to the specific terms of the ticket. EL AL facilitates flight changes through its website, customer service, or travel agents, maintaining overall flexibility in the rebooking process.
While changes are permitted to the flight date, time, and destination, the names on the tickets must remain unchanged. All booking classes are eligible for changes, though downgrading is prohibited. With options ranging from full refunds for flight cancellations to extended validity in cases of illness or death, EL AL policies are fairly well-adapted to changing travel circumstances.
The key highlights of EL AL ticket change policy are as follows:
- If you’re flying to or from the Americas, you can change or freeze your flight ticket without incurring any fees for date or destination changes. This offer is valid for tickets bought by March 31, 2024, for flights up to March 31, 2025, or within a year of purchase, whichever is earlier.
- Any cost differences resulting from ticket changes or freezing must be paid by you.
- Flight tickets can be modified up to 6 hours before the scheduled departure time.
- For flights not included above and those outside of the Americas, the flight change policy will be based on the terms and conditions of your ticket.
- You can make changes to your flight ticket online via EL AL website (subject to certain conditions), through customer service, or your travel agent.
- You can make changes to your flight date, time, and/or destination, but the passenger names must remain the same. For details, refer to EL AL name change policy.
- Flight changes are permitted across all booking classes (Economy, Premium, Business), but downgrading (e.g., from Business to Economy) is not allowed.
- Flight changes are subject to change fees plus the fare difference for all fare types.
- Flex fares can be changed without penalty/change fee but the fare difference applies.
- Flight changes processed through the service center will incur an additional handling charge of $50 per passenger and $15 for each infant.
- Tickets purchased with coupons are non-changeable.
- Flight changes are permitted up to 2 hours before departure (subject to availability).
- Flight changes made online will affect all passengers in the booking.
- If you change your flight, your original seat selection and meal order will stand cancelled. You will have to make a new seat selection and place a new meal order based on availability.
- Changes to flight tickets should be made through the point of purchase. If you purchased your ticket from a travel agent, you must have the flight change processed directly through the agent.
- If you’re unable to travel due to your illness or an immediate family member’s death, EL AL may extend the validity of your ticket subject to valid documentary evidence.
- If you have doubts regarding the flight change policy, contact the Service Center.
EL AL Flight Change Policy Due to Flight Cancellation
If EL AL cancels your flight and you decline the alternative flight offered to you, you are entitled to a full refund or a credit voucher for the amount paid, including a refund of points to your frequent flyer account if used.
EL AL Change Flight Policy Due to Illness
If illness prevents you from continuing your journey, EL AL may extend your ticket’s validity until you’re fit to travel or the next available flight in your ticket class, upon presenting a medical certificate. Your ticket’s validity may be extended by up to 3 months for tickets with stopovers, including immediate family members’ tickets, subject to an administration fee of US$50.
EL AL Change Flight Policy Due to Death
In case of a passenger’s death during travel, ticket conditions for accompanying passengers can be adjusted to waive minimum stay requirements or the validity of the ticket extended. Similarly, for a passenger’s immediate family death, ticket validity for the family traveling can be extended by 45 days from the date of the death, subject to a death certificate and a minimum administration fee of US$50.
EL AL Flight Change Fee
If you need to make changes to your flight booking with EL AL Airlines, you will have to pay a change fee (depending on what type of ticket you’ve purchased) in addition to the fare difference if your new ticket is costlier plus the administration fee if you’re making the changes by phone through Customer Service. The cost of changing flights will depend on:
- What type of ticket you’ve purchased
(only Flex fares are exempt from any change fee, but the fare difference still applies) - Your route and destination
- The time left before your flight departs
The el al change flight fees for Economy Class tickets to/from the Far East and South Africa is:
- $200 for Economy Lite
- $160 for Economy Classic
- Nil for Economy Flex (but the fare difference applies)
To know the exact el al change flight fees and fare differences for your route, contact the EL AL Airlines office in your area.
How to Change EL AL Flight?
You change EL AL flight in any of the following ways:
- Online through EL AL’s website if:
- You’ve purchased directly from EL AL’s website, service center, or mobile app
- Your ticket is for a non-stop/EL AL/codeshare flight
- You haven’t purchased your ticket with a coupon
- Via customer service
- By phone
- By WhatsApp
- Through your travel agent
How to change a flight online on EL AL?
You can make changes to your ticket around the clock online, bypassing the need to wait for a representative. A change fee and any fare differences (if any) will be applied to your account.
You can make flight changes online to tickets purchased entirely with cash or a combination of cash and points. Any applicable change fees and fare variances can be settled using either cash or a mix of cash and points.
To change your flight online, follow the steps below:
- Go to the homepage, ElAl.com
- Select the Manage Your Booking option
- Enter your Booking code/E-ticket number and Last name
- Hit the Continue button
- Select the Flight change/help link at the top
- Select the flight(s) you want to change. If you wish to change the flight date or destination, select your preferred date or destination and click on the Find me a flight link
- Select your desired flight
Note: The options appearing on this page will depend on your original flight ticket. - Follow the prompts to complete your new flight booking
- Pay the applicable change fee and fare difference (if any)
You will receive your new/revised itinerary by email.
Terms and conditions for online ticket changes
Online ticket changes are subject to the following conditions:
- To make any changes online, you should have purchased your ticket directly through EL AL’s website, service center, or app.
- Your flight should be a non-stop flight operated by EL AL or a codeshare partner.
- Only changes to date, time, and destination are permitted, but passenger names must remain unchanged.
- Flight changes can be made to all travel classes—Economy, Premium, Business—but downgrading to a lower-class ticket is not allowed.
- You must have purchased your ticket with a credit card or credit voucher. Changes to award tickets or those purchased solely with points cannot be made online.
- Flight tickets with added benefits like seat selection, baggage, or upgrades cannot be modified online.
- Coupon-issued tickets are ineligible for online changes.
- You can make changes to your flight booking online up to 2 hours before departure.
- Online modifications will affect all passengers in the booking.
- Original seat and meal selections are voided upon change; reselection and reordering based on new flight availability are necessary.
Frequently Asked Questions about EL AL Change Flight Policy
Navigating the intricacies of travel plans can often raise questions, particularly when it comes to making changes to your itinerary. The FAQs below about EL AL change flight policy aim to clarify these uncertainties and provide guidance on how to manage your flight bookings with EL AL Airlines. From understanding fee structures to knowing the deadlines for making changes, the FAQs below will help you make informed decisions when modifying your travel arrangements.
Yes, you can change your EL AL flight. Changes are permitted for flights to and from the Americas without fees for date or destination alterations, provided the ticket is purchased by March 31, 2024, for flights up to March 31, 2025, or within a year of purchase, whichever comes first. For other flights, the change policy depends on the ticket’s terms and conditions. Changes can be made online, through EL AL’s customer service, or via your travel agent. However, name changes are not allowed, and ticket class downgrading is prohibited.
Flights on EL AL can be changed up to 6 hours before the scheduled departure time for tickets purchased by March 31, 2024, for flights up to March 31, 2025, to/from the Americas. Other flight tickets can be changed up to 2 hours before departure, subject to availability.
EL AL Airlines allows you to change or freeze your ticket without fees for flights to/from the Americas, if purchased by March 31, 2024, for travel up to March 31, 2025, or within a year of purchase. Changes must be made 6 hours before departure and are possible online, through customer service, or via a travel agent. Name changes are not allowed, and downgrading is not permitted. Flex fares can be changed without a change fee, but fare differences apply. For other flights, changes will depend on the fare conditions of your ticket.
You can change the date on an EL AL ticket online, via customer service, or through your travel agent. Costs include any fare difference and change fees, with service center changes incurring a $50 handling fee per passenger ($15 per infant).
EL AL charges change fees (depending on your route and fare type) plus any fare difference. For tickets changed through the service center, there’s a $50 handling fee per passenger and $15 per infant. Flex fares are exempt from change fees, although fare differences still apply.
The cost to change a flight on EL AL includes any applicable change fees and the fare difference between the original and new tickets. The specific cost varies depending on the ticket type, destination, and how close to the departure date the change is made. If the flight is changed due to illness or a death in the family, an administration fee of US$50 may apply, along with any fare difference.
Changes to flight dates or destinations for tickets to/from the Americas are fee-free if purchased by March 31, 2024, for flights up to March 31, 2025, or within a year of purchase, whichever is sooner. Fare differences must be paid, however.
No, you cannot downgrade your booking class when changing an EL AL flight ticket.
Changes are permissible up to 2 hours before departure, subject to availability.
If EL AL cancels your flight, you’re entitled to a full refund or a credit voucher, including a points refund if applicable.
Present a medical certificate to extend your ticket’s validity until you can travel again or until the next available flight in your class, with an administration fee of US$50.
EL AL can extend the validity of your ticket by 45 days following the death, subject to your presenting a death certificate, with a minimum administration fee of US$50.
Tickets purchased with coupons are non-changeable.
Go to EL AL’s website, select “Manage Your Booking,” enter your booking details, choose the flight you wish to change, and follow the prompts to select a new flight and pay any fees.
Yes, changing a flight online will apply to all passengers in the same booking.
Your original seat selection and meal order will be cancelled. You must select a new seat and order meals based on the new flight’s availability.
You need to contact your travel agent to process the flight change.