To avoid the disappointment of having wasted your money and time, spirit flight delay compensation policy can be your guide on what to expect when the spirit flight delays. With the delayed flight compensation you will be able to save the cost of your reservation. 

Being a leading airline with a strong safety record, Spirit Airlines is one of the best options to fly in. However, does that mean their flights canā€™t be delayed? No, right. So, in case any delays happen, itā€™s important for us passengers to know about the spirit flight delay compensation and how we can claim it. 

Want to Know About Spirit Airlines Delayed Flight Compensation Policy?

No one likes a delayed flight, let alone a cancelled one. A disrupted flight can ruin your journey, your connecting flights, and your travel plans, leading to missing out on events like important meetings or weddings. Though Spirit is not an EU airline, you can still claim Spirit flight delay compensation if the delayed flight was departing from the European Airport. 

EC261 law covers spirit airlines, which protects and regulates the rights of passengers. According to ECC261, you are eligible to claim compensation and get up to 700 USD if your flight gets delayed under certain circumstances. You are eligible for compensation when:

  • The flight departed from EU Airport and arrived 3+ hours late at the airport.
  • If the airlines cancel your flight and didnā€™t inform you before 14 days of departure.
  • If overbooking happens and you are denied boarding due to the same. 
  • If you miss a connecting flight due to the delay and now you donā€™t have to travel.
  • If your flight was delayed because of situations under the control of the airlines. 

When Can You Not Apply for Spirit Flight delay compensation?

In case any uncontrollable or extraordinary circumstances occur, and the flight gets delayed because of the same, the airlines wonā€™t pay compensation to the passengers. Extraordinary circumstances may include mechanical issues, operational issues, etc.

Do note that the cabin crew strike or strikes conducted by the airline staff donā€™t count as extraordinary circumstances and you shall be compensated if this is the cause of the delay. However, situations such as bad weather can be a valid cause for the delay. You can check the Spirit Airlines Weather cancellation policy

How can You Apply for Delayed Flight Compensation?

If you wish to claim the flight delay compensation, you can do it via the online portal of Spirit Airlines or by calling the airline. However, before filling in the form make sure that your flight is delayed for 2-3 hours or more. 

Online process:

  • Visit the official website of Spirit Airlines and log in with your credentials.
  • Select the Spirit airlines flight reservation you want compensation or a refund for.
  • Tap on the ā€œcompensationā€ tab to proceed further with reimbursement.

Note: you can also request compensation or a refund if you were denied boarding due to over sale of seats. However, this will not be applicable if the airline offers you a replacement flight at the same time.  

Offline process: 

  • If you booked your ticket with the help of a travel agency or so, you can directly contact them to ask for compensation on your behalf.
  • You can call directly to the spirit airline customer care representative and discuss the issue, they will definitely come up with a solution.
  • Representatives can process your reimbursement and give you a confirmation regarding your request.  
  • You can make a call at a toll-free number the airline (855-728-3555)

Compensation Support for Flight Delays

In some cases, when the flight is delayed to the same day, the passengers are not entitled to compensation in the form of money. If the passenger suffers direct damage to other reservations such as hotel room bookings, connecting flights, etc due to the delayed flights, they are entitled to spirit compensation for delayed flights. 

  • Ask for meals and refreshments while you wait for the delayed flight. 
  • Ask for hotel accommodation in the area, if needed. {applicable for overnight delays}

Note: If the airline manages to connect you to your next flight, you wonā€™t be liable for claiming compensation from the airline.

How Much Compensation Can You Expect for Flight Delays?

Passengers are generally offered replacement flights but if the flight is already delayed and you donā€™t have to travel now, you can claim Spirit airlines compensation for delayed flight which allows you to get a refund in full.Ā 

Spirit Flight Delay Compensation Under EU261 Rules
Compensation per PassengerFlight Distance
UR 250/USD 267932 miles/1,500 kilometers or less
EUR 400/USD 427– More than 932 miles/1,500 km within the EUĀ 
– Other flights 932-1,864 miles/1,500-3,500 km
EUR 600/USD 6412,175 miles/3,500 km or more
Note :
Reduction in flight compensation. The above compensation will be reduced by 50% if you accept a rerouted flight to your final destination with a delay of 2 ā€“ 4 hours.
To file a valid claim under E.U.261 Rules, you must hold a confirmed booking on a valid ticket. Both revenue and award tickets are eligible for compensation, but reduced-fare and free tickets not available to the general public do not qualify for compensation.

Note: exact amount of compensation or full refund is not mentioned on the official website of spirit airlines. However, you are entitled to a refund if a flight is delayed by more than 3+ hours and you are not arranged on a replacement flight.

In Case of Over-Sale, Can we Still Ask for Compensation?

Sometimes due to overbooking of seats, some of the passengers are denied boarding on the flight. However, a replacement flight is arranged by the airlines for those passengers. but in case of replacement flight delays, the passengers are entitled to compensation depending upon the length of arrival delay to the final destination.Ā 

How to Cancel a Spirit Airlines Flight?

Nothing is as easy as cancelling a spirit flight online, so if you are someone who unfortunately faced flight delays, you can look at the below-mentioned steps to know how to cancel a spirit flight online. 

  • Visit Spirit.com 
  • Tap on My Trips.
  • Enter your last name and a six-digit alphanumeric code. 
  • Tap on continue to reach {reservation summary page}.
  • Click on cancel Reservation.
  • Now you will be able to see the refund amount and cancellation fee. However, if you havenā€™t used your ticket at all, you will get a full refund.

Airlines will book you on a similar flight without charging extra, but if that becomes impossible, you can always opt for cancelling your flight reservations in case of delays of more than 3+ hours. You can get your refund in full since your flight was not available. However, you can also cancel your spirit flight online via calling +1-866-399-0587. 

Spirit Airlines Refund Policy

Whenever you incur a flight delay, you can cancel your ticket without having to pay the cancellation fees via spirit airlines refund policy. If the flight gets delayed due to operating issues. Here are some rules you must keep in mind to request a refund from Spirit Airlines. 

  • Spirit can offer you a full refund if the cancellation is made within 24 hours of booking the flight.
  • In order to refund a ticket after a 24 hours time limit, you must have a refundable ticket to avoid paying extra. 
  • If Spirit, itself cancels the flight due to some technical disruptions, you can apply for a refund for the same.

Ticket Refund Types

Does spirit compensate for delayed flights? Usually, the amount will be refunded in the form of cash or credit to the passengers. And, regardless of the ticket type, all passengers can request for a full refund.

  • You can cancel a booked flight under circumstances outside of your power and in control of the airline’s power, and then you are eligible to get a full refund as compensation.

Compensation or Vouchers?

Passengers are entitled to vouchers as well. Vouchers are only applicable if the passenger agrees to them and not otherwise. Sometimes, the passengers are unaware of the loss that comes with the vouchers. As you cannot transfer the vouchers and they usually come with short expiry dates

Above mentioned cases are quite a waste of money, which is why it becomes unnecessary to accept vouchers instead of compensation in the form of cash or credit. Signing the release papers or accepting vouchers without proper knowledge can lead to losing the right to compensation. 

Do note that if you voluntarily cancel your scheduled flight, you are not entitled to retrieve any sort of compensation or refund. 

Refund Process of Spirit Airlines

Below are the steps to initiate your refund for a delayed flight with Spirit Airlines. 

  • Visit the official site of Spirit Airlines and login.
  • Search ā€œManage My Bookingā€.
  • Click on the tab to retrieve your booking.
  • Select ā€œRequest a refundā€ to initiate the reimbursement process.
  • Fill in the required information such as reservation number and your last name.
  • If the refund request is coined legit by the airlines, your process will be confirmed.
  • Wait for the confirmation mail regarding your request.

Spirit is one of the leading airlines that will help you in case of delays and cancellations. However, if you still face such issues you can refer to the above-mentioned information to obtain your compensation easily. In case of queries and other such information, you can always contact Spirit Airlines for more help.

Frequently Asked Questions

What is Spirit Airlines compensation for delayed flights?

Flight delay compensation refers to the assistance passengers can get in terms of money, food and drinks, accommodations, etc. Passengers can claim compensation in Spirit if the flight delays for more than 3+ hours. Passengers can get up to 500 Euros depending upon the distance travelled or delayed time period of the flight.

When a flight is majorly delayed does spirit offer compensation?

If the flight is majorly delayed due to controllable circumstances which are under the control of the airlines, the passengers are likely to get compensated for their lost time and money. However, the airline is not likely to pay any compensation if the flights get delayed due to uncontrollable last-minute issues.

When a flight is majorly delayed does spirit offer compensation?

Usually, the spirit will inform its passengers in case of delay or cancellation incur. However, in some scenarios, last-minute delays can still happen. If the flight is majorly delayed then the passengers can claim a full refund or compensation from the airline.

How do I make a claim for a delayed flight?

If you want to claim compensation, you can rightly do so by contacting Spirit Airlines or the Airport directly. As compensation is not automatic, you will need to go through certain procedures like filling out a refund request form to initiate a refund. Nevertheless, you can still ask for compensation from the airport in case of flight delays.

How often do Spirit Airlines Flights get delayed?

Flights usually get delayed due to extraordinary circumstances, which neither the airlines nor the airport can control. In those cases, all you can do is wait and ask for support from the airlines. However, if you do not require to travel on the delayed flight you can ask for a refund by giving proper documentation of your unused ticket.

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