Air India Flight Booking

Air India (AI) is the flag carrier of India. Owned by a government enterprise (Air India Limited), the New-Delhi headquartered airline operates out of 2 main hubs (New Delhi and Mumbai) and 2 secondary hubs (Chennai and Kolkata).

Air India operates one of the world’s youngest fleets and has a fleet size of 127 aircraft (excluding subsidiaries). Passengers holding an Air India flight booking can travel to more than 103 domestic and international destinations (excluding subsidiaries) across 4 continents. 

Air India typically offers 3 cabin configurations on long-haul flights—Economy Class, Business Class, and First Class.

Air India has been certified by Skytrax as a 3-Star Airline. Its subsidiaries include Alliance Air and Air India Express.

Air India Flight Booking Options 

You can make your Air India flight booking: 

1. By phone 
2. Online 
3. With the mobile app (Android or iOS)
4. At an Air India ticket counter 
5. Through a travel agent 

How to Make Air India Flight Booking Online

To make an online flight booking on Air India:

1. Go to AirIndia.in 
2. Enter your trip requirements in the box
3. Click on the Book Now button  
4. Follow the prompts to:
   1. Select your flight 
   2. Enter the passenger details, including:

1. Meal preference 
2. Frequent flyer program details (if required)
3. Special assistance requirements (if required)

3. Select a seat (optional)
4. Select your payment method
5. Enter the necessary details
6. Confirm your booking
7. Pay

You will receive your e-ticket by email after you pay.

Note

• You can book a trip to up to 6 destinations by selecting the Multi City link on top.
• If you’re purchasing a ticket for someone and not travelling, the passenger will be required to present a photocopy of the credit/debit card (both sides) at the check-in desk. The photocopy must be self-attested by the card holder and contain the passenger’s name, date of journey, and sector on which the passenger is travelling. Be sure to blacken out the CVV number on the photocopy for security reasons.

Other Air India Flight Ticket Booking Options 

You can also make your Air India flight ticket booking: 

1. With the Android or iOS app 
2. Through an Air India ticket office 
3. Through your travel advisor 

Travelling with Special Requirements 

Book special assistance at 48 – 72 hours before departure 

Photograph of a passenger travelling in a wheelchair on Air India 

If you’re a passenger with special needs, you can ask for special assistance at the airport, as well as when boarding and disembarking the aircraft, and during the flight. 

Passengers who can seek special travel assistance on Air India include:

• Passengers with reduced mobility
  • Passengers requiring a wheelchair for a ramp, steps, or cabin seat
  • Passengers requiring a stretcher 
• Blind passengers (with/without seeing-eye dog)
• Deaf passengers 
• Passengers requiring extra space 
• Passengers requiring a Medical Information (MEDIF) Form
  • Passengers requiring a stretcher or incubator onboard.
  • Passengers requiring oxygen on-board.
  • Passengers requiring extra space for leg elevation.
  • Passengers requiring medical equipment on-board.
• Unaccompanied minors
• Passengers traveling with pets

For details, refer to Air India’s Disability Assistance page. 

Note

Air India will not provide assistance inside the toilet, meal assistance, or services that include lifting a passenger or administering medications on the flight.

What to Do if You Require Special Assistance on Air India

If you require special assistance, contact Air India at least 48 hours before departure (72 hours for U.S. and Canada) about the service you need. You must do this: 

1. At the time of booking your flight, or
2. After booking by filling out the Request for Assistance form 

How to Request Special Assistance Online at the Time of Booking

To request special assistance online when booking your Air India flight:

1. Go to AirIndia.in 
2. Enter your trip requirements 
3. Click on the Book Now button  
4. Follow the prompts to:
   1. Select your flight   
   2. Enter the passenger details, including:

1. Meal preference 
2. Frequent flyer program details (if required)
3. Special assistance requirements 

3. Select a seat (optional)
4. Select your payment method
5. Enter the necessary details
6. Confirm your booking
7. Pay

You can also request special assistance:

1. On phone by calling or an Air India ticket office near you 
2. Through your travel agent 
3. By filling out the Request for Assistance form 

How to Check Your Air India Flight Status 

You can check the arrival and departure status of your Air India flight by calling the Air India airport office in your city or online 

To check your Air India flight status online:

1. Click on this link: AirIndia.in/FlightTracking.htm 
2. Enter/select the flight details:

1. Date 
2. Flight Number 
3. Captcha 
4. Click on the Search button

Your flight’s arrival and departure status will appear in real-time.

11 Ways to Save Money on Air India Flight Booking

How to save money on Air India international flight booking and domestic tickets

1. Book 30 days to 6 months in advance. This can save you at least INR 1,000 on domestic flights and INR 10,000 – 15,000 on international flights. 
2. Pick the cheapest day to travel. Travelling on weekends is costlier than travelling on weekdays, and certain days of the week can be super cheap. 
3. Odd-hour flights are cheaper than flights that take off at convenient hours. 
4. Check if your debit or credit card offers:
   1. Discounted flights 
   2. Flying points for future discounts 
   3. Access to airport lounges and special areas
5. Buy a ticket with your credit/debit card using the no-cost EMI option and pay off in easy monthly installments with zero interest fee.
6. Book a round trip—it is usually cheaper.
7. Check out the special offers on Air India’s website.
8. If you’re a student, look for Air India’s student discounts. 
9. Check out Air India’s special offers for the Middle East and the Gulf.
10. Join Flying Returns to earn extra miles on future trips.
11. Before booking, check your Air India ticket price with . 

Air India Flight Booking for Senior Citizens

How to get a senior citizen discount on Air India

Air India offers a discount of 50% on the basic fare to senior citizens traveling on domestic flights within India. To be eligible, you must be: 

• An Indian national 
• At least 60 years old
• A permanent resident of India 

To apply for a senior citizen flight booking discount, download the senior citizen concession form. 

If you’re a senior citizen looking for discounted Air India flight tickets to international destinations, call Air India Booking at and ask for a low-cost ticket. 

Air India Flight Booking for Armed Forces

Air India Armed Forces Concession 

Air India offers a 50% discount on the basic fare on select classes for domestic travel within India to active military personnel belonging to the Indian Armed Forces. Family members travelling at their own expense are also eligible for concession. Family members include spouses, dependent children between the age of 2 and 26 years, and dependent parents. However, married children are not included. 

To qualify for the discount, you must: 

• Purchase your ticket at least 3 days before departure. 
• Present a valid ID at check-in.

If you’re travelling with an infant below 2 years of age, you will be charged INR 1,250 (plus applicable taxes) for the first infant. No discounts are permitted for additional infants.

How to Manage Your Air India Trip/Journey

Use Manage Your Trip to manage your Air India trip quickly and easily
Air India’s Manage Your Trip functionality lets you manage your trip online by allowing you to: 

• View your trip details
• Rebook or cancel your Air India flight (or trip)
• Book your seat 
• Book your meal preferences 
• Book a hotel

To manage your trip online via the Manage Your Trip tab:

1. Go to AirIndia.in 
2. From Manage Your Trip, select the Manage Booking tab

3. To retrieve your flight booking, enter your:
   1. Last name  
   2. Booking reference (PNR) or ticket number 
4. Click on the Retrieve Booking button 
5. Follow the prompts to:
   1. View your trip details
   2. Rebook or cancel your Air India flight (or trip)
   3. Book your seat 
   4. Book your meal preferences 
   5. Book a hotel

You can also manage your Air India flights through Air India’s mobile app. If you encounter any problems or aren’t sure what to do next, contact Air India Customer Support for assistance.  

Air India Customer Support Numbers 

You can contact Air India Customer Support by phone per the following details:

• U.S.A. and Canada +1-888-634-1407 (toll-free)
• U.K. 0800 048 9254 (toll-free)
• Australia 613 701 98270 (toll number) 
• France 331 874 06644 (toll number) 
• Germany 496925511337 (toll number)
• Singapore 800 101 4016 (toll-free)
• India 0124-2641407/020-26231407/1860-233-1407
• Other Countries + 91-124-2641407/20-26231407 (toll number)

Air India Travel Classes

Air India offers 3 types of cabin configurations (travel classes) on long-haul flights: 

1. Economy Class
2. Executive Class
3. First Class

Air India Economy Class

Major features

• Complimentary snacks and meals
  • International flights serve veg/non-veg Indian or continental cuisine 
  • Domestic flights offer veg snacks and meals 
• Complimentary wine/liquor on international routes
• Meal selection 
• Movie screens 
• Temperature control 

Air India Executive Class

major features

• Priority check-in  
• Lounge access
• Spacious cabins and comfortable seats
• Window or aisle seats for each passenger (on 747s)
• Complimentary entrees, meals, and wine/liquor
• Amenity kit and duvet 
• Sleeping suit (pajamas and long-sleeve shirt)

Air India First Class

Major features

• Priority check-in  
• Lounge access
• 180-degree recline seats
• Window or aisle seats for each passenger 
• Complimentary entrees, meals, and wine/liquor
• Amenity kit and duvet 
• Sleeping suit (pajamas and long-sleeve shirt)
• Duty-free shopping on board

Air India Seat Selection—Preferred Seat Scheme

How to make a seat booking on an Air India flight 

You can select your seat at the time of booking or later. The sooner you book your ticket, the better chances you have of finding a seat of your choice. 

Free Seat Selection

Air India’s seat selection—known as the Preferred Seat Scheme—is free for:  

• First and Executive/Business Class passengers (on select routes).
• Window, aisle, and middle seats in the rear section of the aircraft for Economy Class passengers (and available on a first-come basis). 

Paid Seat Selection

Paid seat selections are: 

• Available on select routes to Economy Class passengers for window, aisle, and middle seats in the front and middle zones of the aircraft.
• Not available on codeshare flights and Alliance Air flights. 

Bassinet seats for infants are free of charge at the time of booking, subject to availability. 

You can select an emergency exit row seat per the following regulatory guidelines:

Passengers occupying seats next to the Emergency Exit rows must:

• Understand the emergency evacuation-related safety instructions in Hindi or English, incl. oral crew commands.
• Be fit enough to open and pass through the emergency exit doors quickly and unaided without impeding others.
• Be in proper health when checking in, boarding, and during the flight.
• Be at least 15 years old on the date of the first flight.
• Not be pregnant.
• Not be an unaccompanied minor.
• Not have restricted mobility or any physical or mental disability. 
• Not be in charge of the care of any infant, child, or senior passenger with restricted mobility.
• Not be old, frail, or incapable of operating or helping operate the emergency exit.
• Not be intoxicated at the time of checking in, boarding, or during the flight.
• Not be in need of an extended seat belt due to body size. 
• Must not use the in-flight entertainment system during taxiing, take-off, and landing.

Seat Selection Price—Cost of Preferred Seat Selection

How much does it cost to select a seat on Air India?

• USA, Canada – India 

• UK

To learn the cost of preferred seat selection, click on a link below:

• Gulf
• Far East & South East Asia
• Europe and Israel
• SAARC
• Africa 
• India
• Domestic

Air India Seat Reservation for Disabled Passengers

If you need any special assistance at the airport, during your flight, or after, contact Air India at least 48 hours before departure (72 hours for U.S. and Canada) about the service you need. 

You can request special assistance at the time of booking or later by filling out the Request for Assistance form. Alternatively, you can contact Air India at the following numbers: 

• U.S.A. and Canada (toll-free)
• India 0124-2641407/020-26231407/1860-233-1407
• Singapore 800 101 4016 (toll-free)
• Australia 613 701 98270 (toll number) 
• U.K. 0800 048 9254 (toll-free)
• France 331 874 06644 (toll number) 
• Germany 496925511337 (toll number)
• Other Countries + 91-124-2641407/20-26231407 (toll number)

If you have any concerns about carrying your medication or medical supplies through a security checkpoint, visit the Transportation Security Administration (TSA) security screening procedures on TSA’s website.

Air India In-flight Entertainment (IFE) Services

Air India’s in-flight entertainment services include:

• Movies 
• TV Programs 
• Music 
• Games
• News 

Passengers can choose from 350-plus hours of on-demand audio and video on long-haul flights. The in-flight entertainment system features a Thalesi500 system and a USB port in all classes for connecting electronic devices. 

Note. In-flight entertainment is not available on Air India’s Airbus fleet.

Air India Frequent Flyer Program—Flying Returns

Known as Flying Returns, Air India’s frequent flyer program offers passengers different benefits at each level —Air Flying Returns (FR), Silver Edge Club (SEC), Golden Edge Club (GEC), The Maharajah Club (TMC). The more you fly, the more perks you earn. 

After joining Flying Returns (free), you can:

• Earn Flying Returns Points when you fly on Air India or any of its alliance partners 
• Earn upgrades, bonus miles, and airport privileges
• Enjoy benefits all over the world
• Redeem your miles for:
  • Hotel accommodations
  • Car rentals
  • Vacation packages
  • Retail products  

Air India Phone Numbers (Worldwide)

Below are a few important Air India phone numbers:

• U.S.A. and Canada (toll-free) 
• U.K. 0800 048 9254 (toll-free)/ (toll number)
• Australia 613 701 98270/ (toll number) 
• France 331 874 06644/ (toll number)
• Germany 496925511337/ (toll number)
• Singapore 800 101 4016 (toll-free)/ (toll number)
• India 0124-2641407/020-26231407/1860-233-1407
• Other Countries + 91-124-2641407/20-26231407 (toll number)
  (toll number) 

Air India Travel Destinations

If you’re travelling on an Air India flight booking, you can fly to 145-plus destinations across more than 70 countries in 5 continents—and to 826-plus destinations worldwide with Air India’s codeshare partners.

Popular International Destinations 

Air India’s popular international destinations include:

• United Arab Emirates
  • Sharjah
  • Dubai
  • Al-Ain
  • Abu Dhabi
• Saudi Arabia
  • Dammam
  • Jeddah
  • Riyadh
• United States
  • Chicago
  • Newark
  • New York City
  • San Francisco
  • Washington, D.C.
• Bahrain
  • Manama
• Kuwait
  • Kuwait City
• United Kingdom
  • Birmingham
  • London
• Oman
  • Muscat
• Qatar
  • Doha (airport closed)
• Afghanistan
  • Kabul
• Australia
  • Sydney
  • Melbourne
• Bangladesh
  • Dhaka
• Canada
  • Vancouver
  • Toronto
• China
  • Shanghai
• France
  • Paris
• Germany
  • Frankfurt
• Hong Kong
  • Hong Kong
• Iraq
  • Najaf (temporarily suspended)
• Israel
  • Tel Aviv
• Italy
  • Rome
• Japan
  • Tokyo
• Kenya
  • Nairobi
• Maldives
  • Malé
• Myanmar
  • Yangon
• Nepal
  • Kathmandu
• Nigeria
  • Lagos
• Singapore
  • Singapore
• South Korea
  • Seoul
• Sri Lanka
  • Colombo
• Thailand
  • Bangkok
• Zimbabwe
  • Harare

Popular Domestic Destinations 

Air India’s popular domestic destinations include:

• Andaman and Nicobar Islands)
  • Port Blair
• Andhra Pradesh
  • Visakhapatnam
  • Vijayawada
  • Tirupati
• Assam
  • Silchar
  • Guwahati
  • Dibrugarh
• Bihar
  • Gaya
  • Patna
• Chandigarh
• Chhattisgarh
  • Raipur
• Delhi
• Goa
• Gujarat
  • Rajkot
  • Jamnagar
  • Ahmedabad
  • Surat
  • Vadodara
• Jammu and Kashmir
  • Srinagar
  • Jammu
• Jharkhand
  • Ranchi
• Karnataka
  • Mangalore
  • Hubli
  • Belgaum
  • Bangalore
• Kerala
  • Thiruvananthapuram
  • Kozhikode
  • Kochi
  • Kannur
• Ladakh
  • Leh
• Madhya Pradesh
  • Khajuraho
  • Indore
  • Bhopal
• Maharashtra
  • Pune
  • Nanded
  • Nagpur
  • Mumbai
  • Aurangabad
• Manipur
  • Imphal
• Mizoram
  • Aizawl
• Nagaland
  • Dimapur
• Odisha
  • Bhubaneswar
• Punjab
  • Amritsar
• Rajasthan
  • Udaipur
  • Jodhpur
  • Jaipur
• Tamil Nadu
  • Madurai
  • Coimbatore
  • Chennai
• Telangana
  • Hyderabad
• Tripura
  • Agartala
• Uttarakhand
• Dehradun
• Uttar Pradesh
  • Lucknow
  • Varanasi
• West Bengal
  • Kolkata
  • Durgapur
  • Bagdogra

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Frequently Asked Questions on Air India Flight Booking