Korean Air Reservations

Korean Air (KE) is South Korea’s largest airline and flag carrier based on fleet size and international flights and destinations. Headquartered in Seoul, South Korea, Korean Air operates out of its main hubs at Gimpo International Airport and Incheon International Airport. 

Korean Air has a fleet size of 159 aircraft. Korean Air reservations can take you to 126-plus international destinations in 44 countries across 5 continents, plus 13 domestic destinations within South Korea.

Korean Air offers 3 travel classes—First Class, Prestige Class, and Economy Class.

For 17 consecutive years, Korean Air has ranked #1 in the Global Customer Satisfaction Competency Index (GCSI), Air Passenger Transportation Service Category. Korean Air has been certified as a 5-Star Airline by Skytrax, including for COVID-19 Safety Rating. 

Subsidiaries of Korea Air include Air Korea, CyberSky, Air Total Service, Global Logistics System Korea, HIST, Jin Air, and Korea Airport Service.

Korean Air Reservation Methods

You can make Air Korea reservations:

1. By phone 
2. Online through KoreanAir.com 
3. With the mobile app
4. At an Air Korea sales office 
5. Through a travel agent 

How to Make Korean Air Reservations Online

To make Korean Air reservations online, follow the steps below:

1. Go to KoreanAir.com 
2. Enter your travel requirements, such as:
   1. The From and To airports (i.e., departure and arrival airports)
   2. Your Boarding date
   3. Your travel class
   4. Check the Flexible Dates option
      (if you’re flexible about your travel dates) 
3. Hit the blue search icon
4. Follow the prompts to select your flight and pay

You will receive your e-ticket at the email address you provided at the time of booking your ticket.

How to Check Your Korean Air Flight Status

You can check the flight status of your Korean Air flight by phone or online via KoreanAir.com. If you’re checking the flight status by phone, call the Korean Air office in your city or airport, and if you’re checking online, follow the steps below. 

1. Go to official website KoreanAir.
2. Click on the Flight Status tab
   (it appears below the flight booking box)
3. You can check the flight status by Departure & Arrival Status (opens by default) or by Schedule (you’ll need to click on it).
   1. To check by Departure & Arrival status:

2. To check by Schedule (weekly):
   1. Select Round Trip or One Way
   2. Enter the From and To cities
   3. Select the Date/Dates
   4. Click on the Search button 

Your flight status will appear

Korean Air Manage Reservation

You can modify your flight booking online through the Korean Air website or mobile app, branch office, or by phone ( or your local office/call center). 

How to Manage Your Reservations Online

You can use the Find Trips tab to manage your Korean Air reservations online by yourself. The only pre-condition is that you should have purchased your ticket directly from Korean Air (website, mobile app, call center, or ticket office).

You can use the Find Trips tab to:

• View your flight booking information.
• Select or change a seat 
• Request a special meal 
• Purchase excess baggage 
• Modify your contact details
• Make changes to your flight(s)
• Cancel your flight

To manage your Korean Air reservations online:

1. Go to KoreanAir.com
2. Click on the Find Trips tab
   The Find Trips page will show up on your screen (see below):
   Retrieve your flight booking as follows:
   1. Enter your booking reference or ticket number 
   2. Enter/select your boarding date
   3. Enter your last, first, and middle name
   4. Hit the Search button 
3. Select your flight and follow the prompts to:
   1. Select or change your seat 
   2. Request a special meal 
   3. Purchase excess baggage 
   4. Modify your contact details
   5. Make changes to your flight(s)
   6. Cancel your flight

Korean Air Reservation Numbers

What are the Korean Air reservation center phone numbers?

• Korea 1588-2001, 02-2656-2001
  +82-2-2656-2001 (from overseas)
• North-East Asia
  • Japan 0570-05-2001, 06-6648-8201
    +81-6-6648-8201 (from overseas)
  • Mainland China 40065-88888

+86-532-8378-7024 (from overseas)

• Hong Kong +852-2366-2001
• Taiwan +886-2-2518-2200

• South-East Asia/South-West Asia
  • Cambodia: +855-87-888-386, +855-23-224-047/8/9 
  • India +91-124-481-5588
  • Indonesia +62-21-521-2180
  • Malaysia +60-3-2030-0200
  • Myanmar +95-94-0316-0762 
  • Philippines +63-2-8789-3700 (Manila), +63-32-494-7673 (Cebu)
  • Singapore +65-6796-2001
  • Thailand +66-2-620-6900
  • Vietnam +84-24-3934-7247 (Hanoi), +84-28-3824-2878 (Ho Chi Minh)
• The Americas
  • United States (toll-free)
  • Canada (toll-free)
  • Brazil 0800-3176670 (toll-free)
  • Other Regions /+1-213-484-1900
• Europe
  • UK 0800-0265-883 (toll-free)
  • Turkey +90-312-900-1627
  • Switzerland 0800-140325 (toll-free)
  • Sweden 020-120-3081 (toll-free)
  • Spain 800-000-219 (toll-free)
  • Slovakia 0800-500-826 (toll-free)
  • Portugal 800-600-804 (toll-free)
  • Poland 800-149-971 (toll-free)
  • Norway 800-620-12 (toll-free)
  • Netherlands 0800-382-8280 (toll-free)
  • Luxembourg 800-40168 (toll-free)
  • Italy 800-598-965 (toll-free)
  • Ireland 1-800-832-378 (toll-free)
  • Hungary 06-80-200-196 (toll-free)
  • Greece 00800-4920-00847 (toll-free)
  • Germany 0800-000-7482 (toll-free)
  • France 0805-98-79-21 (toll-free)
  • Finland 0800-526-634 (toll-free)
  • Denmark 80-400-223 (toll-free)
  • Czech Republic 800-701-548 (toll-free)
  • Belgium 0800-58-287 (toll-free)
  • Austria 0800-943-623 (toll-free)
• Oceania/Guam
  • Australia +61-2-9262-6000
  • Guam 1-888-396-1588 (toll-free)
  • New Zealand +64-9-914-2000
• Russia/Mongolia/Central Asia
  • Mongolia +976-11-31-1100/+976-11-31-7100 
  • Russia 8-800-500-2510 (Moscow, toll-free)
    +7-4232-433-444 (Vladivostok)
  • Uzbekistan +998-78-129-2001 
• Middle East/Africa
  • Egypt +20-2-2576-4100
  • Israel 180-940-1216 (toll-free)
  • UAE 800-017-8627 (toll-free)

Korean Air Travel Classes

Korean Air offers 3 travel classes—First Class, Prestige Class, and Economy Class. 

First Class

Major features:

• Exclusive check-in lounge
• Boarding gate escort service
• First Class lounge
• Lie-flat seats
• Premium amenity kit
• Premium wines and champagnes
• Gourmet meals 

Prestige Class 

Major features:

• Exclusive check-in lounge
• Prestige lounge
• Welcome drink
• Premium In-flight meals and wine 
• Lie-flat seats
• Premium amenity kit
• Premium wines and champagnes
• Gourmet meals (on-demand)

Economy Class

Major features

• Advance seat selection (361 days to 48 hours before departure)
• Online check-in
• Free 5-day coatroom service
  (for passengers travelling to warm destinations)
• Premium boarding and baggage handling for frequent flyers
• In-seat power
• Mood lighting 
• Wake-up service
• Select wines

Korean Air Seat Reservation

You can make advance seat reservations on Korean Air from 361 days to 48 hours before departure (24 hours before departure for First Class and Prestige Class. Below are a few important points to remember:

• Eligibility 
  • Economy Class seats can be selected after flight reservation and ticket purchase.
  • First and Prestige Class seats can be selected after flight reservation.

How to Select a Seat

You can select a seat:

• Online through the website (via Find Trips) or mobile app
• Through a Korean Air Service Center, Branch Office, or your Travel Agent 

Seat Information

• Extra Legroom seats offer more legroom than standard seats. 
• Preferred Seats are located in the first few rows of the Economy Class cabin and allow you to quickly board and disembark a flight. 
• Standard Seats are seats that exclude Emergency Exit Row seats, Extra Legroom seats, and Preferred seats. 

Seat Fees

SKYPASS & SkyTeam Elite Benefits

Important Information 

• Passengers travelling with infants can use Bassinets free of charge.
• Passengers with mobility problems (such as disabled and pregnant passengers) can reserve dedicated seats for free. 

• Purchased seats with options can be changed within the same price, date, and flight. For other types of changes, you will need to cancel and repurchase your seat options. 
• You can cancel and refund a paid seat up to 48 hours before departure.
• You cannot cancel or refund a paid seat within 48 hours of departure unless your flight is delayed or cancelled. 
• Emergency exit row seats/extra legroom seats are subject to restrictions. Also, passengers occupying such seats will be required to assist the cabin crew if there’s an emergency. 

Korean Air In-flight Entertainment—SKY Program

Korean Air’s in-flight entertainment program is known as SKY Program. You can use your mobile device or the onboard AVOD to listen to music or watch blockbuster movies and popular shows, dramas, and sports programs from Europe, Asia, Korea, and other countries. 

Korean Air’s official in-flight magazine, Morning Calm, offers special insights on the current aspects of travel, culture, and lifestyle.

Korean Air Fare Classes

Below are the types of fares you can purchase on Korean Air:

1. Economy Class
   1. Saver
   2. Standard 
   3. Flex
2. Prestige Class
   1. Standard
   2. Flex
3. First Class 

Economy Class Flights to Korea

Prestige Class Flights to Korea

First Class Flights to Korea

Korean Air Loyalty Program—SkyPass

Korean Air’s loyalty program is called SkyPass, and it’s free to join. 

After joining, you can:

• Earn miles when you fly or book a hotel accommodation or car rentals, or use credit cards provided by Korean Air and its partners.
• Get award tickets and upgrade your seat/travel class with your miles.
• Raise your membership level with flights and qualify for elite membership as you travel more frequently. 
• Enjoy the same benefits on Sky Team airlines

SkyPass Member Benefits

Special Assistance

How to avail disability assistance on Korean Air ?

Wheelchairs

Korean Air offers a wheelchair service to passengers who have mobility issues due to a physical/mental disability, old age, or illness. 

• You must request the wheelchair service in advance. 
• You will be assisted from the check-in counter to the aircraft. After you arrive at the destination airport, you will again be assisted until you reach the arrival area inside the airport terminal. 

In-flight wheelchairs

• Airline provided wheelchairs. If you’ll be requiring a wheelchair on board during the flight, you must for the service in advance by calling , the Korean Air Service Center in your area, or your travel agent.
• Personal wheelchairs. You can transport your own wheelchair and walking aids free of charge on Korean Air.
  • If your wheelchair exceeds 122cm in width and  84cm in height, you must contact Korean Air Service Center in your area as it may be difficult to transport such wheelchairs on smaller aircraft like B737s. 
  • If you’re travelling with a battery-powered/electric wheelchair:
    • You must have all the technical details readily available with you.
    • Your wheelchair will be stowed in the cargo compartment per the Dangerous Goods Regulations.
  • Most airports allow passengers to check in their wheelchairs at the boarding gate and pick them up after arrival, but some airports don’t have this facility.
  • You can also request help to move if you’re using your own wheelchair. 

Onboard Breathing Devices

You can use a breathing device (such as a POC) onboard subject to the following conditions:

• Notify the Korean Air Service Center at least 48 hours before departure.
• Your breathing device must bear a label of the FAA (Federal Aviation Administration) or relevant authority showing that the test results meet the necessary requirements. 
• In-flight power supply is not available for safety reasons. 
• Equipment with dry/lithium batteries not exceeding 160wh (or less) is allowed.
• You must carry battery supplies equivalent to at least 150% of your total flight time.
• You must present a physician’s statement at the time of reservation if you’re using a portable oxygen concentrator (POC).
• You may not be allowed to occupy an emergency exit row seat, bulkhead seat, and some aisle seats per FAA regulations.

Medical Assistance 

• Korean Air provides medical oxygen and stretchers to passengers who need them.
• At the time of reservation, you will need to present a Medical Information Form (MEDIF). It must be issued within 10 days before departure by a certified medical doctor. The following passengers must submit a MEDIF:
  • Passengers who are unable to use a standard seat. 
  • Passengers who require in-flight medical attention such as oxygen or injections.
  • Passengers who have recently undergone surgery or have suffered an external injury.
  • Passengers who suffer from serious or infectious diseases

• If you require medical oxygen and stretcher services, you must request the services as within the timelines below:
  

Stretcher Service

Korean Air’s stretcher service is available to passengers who cannot travel on a seat onboard. 

Medical Oxygen

The one-way fees for medical oxygen service on board is as follows:

• International Flights USD 100 / CAD 100 / IDR 1,430,000 per tank
• Domestic Flights KRW 50,000 per tank

Note. You may need to purchase an additional seat for some First Class and Prestige Class seats. For more details, call or the Korean Air Service Center in your area.

Frequently Asked Questions on Korean Air Reservations

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