IndiGo Airlines offers a convenient and user-friendly check-in process for its passengers. Depending on your preference, you can choose to IndiGo Airlines check in online, using IndiGo’s website or mobile app, or at the airport kiosk. Online check-in opens 24 hours to 75 minutes before departure for international flights and 48 hours to 60 minutes before departure for domestic flights, allowing you to select your seats and purchase additional baggage allowance if needed.
How do I check in for my IndiGo flight?
IndiGo usually allows several options to check in for a flight, such as:
- Online through IndiGo’s website (web check-in)
- Via the mobile app
- Through auto check
- At the airport kiosk
- At the airport counter
Note
- Due to the COVID-19 situation, website check-in is mandatory for passengers.
- It is mandatory to declare your health status at web check-in. You will receive your boarding pass only after you’ve declared your health status.
IndiGo Airlines Web Check-in Procedure
IndiGo Airlines check-in procedure-online
Indigo Airlines offers a convenient web check-in system that allows you to save time and avoid long queues at the airport. Once you have completed your web check-in, you can print your boarding pass easily from the comfort of your home or office as explained below (or download and save it). This process is quick and easy, and it allows you to bypass the check-in counter and head straight to security once you arrive at the airport.
Web check-in for domestic flights opens 48 hours prior to departure and closes 60 minutes before flight departure and is available from 24 hours to 75 minutes prior to international departure.
To check in online from IndiGo’s website:
- Go to GoIndiGo.in
- Click on Check-in
- Retrieve your booking by entering your:
- PNR/booking reference
- Email or last name
- Hit the Check-in button
- Select your flight
- Confirm your check-in
You will automatically receive your electronic boarding pass by email.
Note
- Print and carry your boarding pass to the airport, even if you’ve checked in online.
- You must declare your health status when you web check-in. You will receive your boarding pass only after you’ve declared your health status.
- After reaching the airport:
- Proceed straight to security if carrying only a handbag.
- If carrying checked bag(s), head for the Bag Tag and Drop desk to drop off your luggage.
- You can print your bag tag at home and self-tag your bag(s) at the airport.
- Before traveling, be sure to comply with the arrival city’s rules.
Exceptions to Web Check-in
You must check in at the airport counter if:
- You’re traveling to an international destination (out of India)
- You’re taking a connecting flight
- You’re holding an unconfirmed booking
- You require wheelchair assistance
- You’re an unaccompanied minor
IndiGo Airlines Mobile Check-in Procedure
IndiGo Airlines mobile app check-in procedure explained
You can use IndiGo’s mobile app to check in from 48 hours to 60 minutes before domestic flight departure and from 24 hours to 75 minutes before international flight departure.
Mobile app check-in procedure
You can check in with IndiGo’s mobile app as follows:
- Tap on the check-in button to log in
- Enter the booking reference and email/last name
- Select the passenger(s) who will be checking in
- Select your seat
- Declare your health status online
- Check in by following the on-screen prompts
Your mobile boarding pass will appear on your screen (see below). You can email it to yourself, download and save it, print it, or share it.
Passengers Not Eligible for Mobile Check-in
Mobile app check-in is not permitted if:
- You’re taking a connecting flight
- You’re holding an unconfirmed booking
- You require wheelchair assistance
- You’re an unaccompanied minor
You can use the mobile app to:
- Access your flight bookings
(past and upcoming) - Search and book flights
- Change or cancel your flight
- Check your flight status
- Check-in online
- Save your boarding pass
(breeze through check-in with a single tap) - Reserve a seat
- Pre-book excess baggage
- Book lounge access
- Pre-book add-on services at up to 50% off
(incl. seat options, lounge services, travel assistance, sports equipment, and more) - Choose a meal
- Receive important notifications in real-time
- Receive discounts, special offers, etc.
Self-Service Kiosk Check-in
IndiGo self-service kiosk check-in procedure explained
If you’re flying on a domestic route within India, you can bypass the long check-in lines at the airport counter by checking in at an airport kiosk.
The check-in kiosks use touchscreen technology that allows you to:
- Check-in.
- Select your seat.
- Collect your boarding pass (printout).
How to check in at a self-service kiosk
- Enter the following information:
- Your 6-digit PNR/booking reference number
- Your Email or last name
- Select your preferred seat from the seat map.
- Agree to the Dangerous Goods & Restricted Articles conditions.
- Collect a printed copy of your boarding pass.
Airport Counter/Desk Check-in
IndiGo recommends reaching the airport no less than 2 hours before departure for flights within India and no less than 4 hours before flight departure for international flights.
Note
A facilitation fee of ₹200 will be charged for airport check-in with assistance.
When checking in at an airport counter, you will be required to present your ticket and travel documents (passport, visa, etc.), and check in your baggage.
IndiGo Airlines Check-in Time and Deadlines
Web Check-in Time
IndiGo Airlines’ domestic check-in time for domestic flights within India is 48 hours to 60 minutes prior to departure and 24 hours to 75 minutes before international flight departure.
Note
- IndiGo recommends that you reach the airport:
- At least 2 hours before flight departure on domestic routes.
- At least 4 hours before flight departure on international routes.
- The boarding gates for domestic and international flights close:
- 25 minutes before flight departure for domestic flights.
- 45 minutes before flight departure for international flights.
- If checking in from within India, do go through the state-wise health and safety requirements.
- You must declare your health status when you web check in. You will receive your boarding pass only after you’ve declared your health status.
Mobile Check-in Time
IndiGo’s mobile app check-in time is the same as its online check-in time above.
Auto Check-in Time
If you’re travelling on a domestic flight within India, you can auto check-in (without seat selection) starting 48 hours before departure—after which you will automatically receive your boarding pass by email 6 – 12 hours before departure.
Note
- IndiGo recommends that you reach the airport:
- At least 2 hours before departure for domestic flights within India.
- At least 4 hours before departure for international flights.
- Boarding gates close:
- 25 minutes before departure for domestic flights.
- 45 minutes before departure for international flights.
- If checking in from within India, do go through the state-wise health and safety requirements.
- You must declare your health status when you web check in. You will receive your boarding pass only after you’ve declared your health status.
Airport Self-Service Kiosk Check-in Time
If you’re travelling on a domestic flight within India, you can also check in at the airport’s self-service kiosk per the following schedule:
| Flight | Recommended Check-in Time | Check-in Deadline | Boarding Gate Closing Time |
| Domestic | 2 hours before departure | 60 minutes before departure | 25 minutes before departure |
| International | 4 hours before departure | 75 minutes before departure | 45 minutes before departure |
Airport Counter Check-in Time
IndiGo’s airport counter check-in time is:
- From 2 hours to 60 minutes before departure for domestic flights.
- From 4 hours to 75 minutes before departure for international flights.
Note
- You will be charged a facilitation fee of ₹200 if you check in at the airport with assistance.
- You must be at your boarding gate before it closes:
- 25 minutes before departure for domestic flights.
- 45 minutes before departure for international flights.
When you check in, make sure that the name, flight number, and destination are mentioned correctly on your boarding pass. Don’t forget to collect your ticket, travel documents, and baggage receipts. Also, make sure your bags have been properly tagged, and you go through security checks and reach your boarding gate before it closes.
Frequently Asked Questions on IndiGo Check-in
If you have any questions before checking in, check out the frequently asked questions (FAQs) below. They provide information on the different ways you can check in, such as online, with the mobile app, or at an airport kiosk or counter.
Passengers flying on domestic flights within India can check in for their flight through IndiGo Airlines’ website, GoIndigo.in. However, unaccompanied minors, passengers travelling to international destinations or taking a connecting flight, requiring wheelchair assistance, or holding an unconfirmed booking must check in at an airport counter.
IndiGo recommends that you reach the airport at least 2 hours before departure for domestic flights, and at least 4 hours before departure for international flights.
If you’re checking in for a domestic flight within India, you can check in online (or with the mobile app) starting 48 hours before departure. However, if you’re checking in for an international flight, you will have to check in physically at the airport by arriving 4 hours before departure.
The domestic check-in time for flights within India is 48 hours to 60 minutes before departure for most flights.
You can web check in from the Check-in tab on GoIndiGo.in. After you’ve checked in, you will receive your boarding pass by email, which you can download, save, and print. You can bring along either a soft copy or a printed copy to the airport on the day of travel.
You can also download your boarding pass later as follows:
• Go to GoIndigo.in/boarding-pass.html
• Enter your PNR/booking reference and Email/last name
• Hit the Submit button
• Download and save
You can e-check-in with IndiGo Airlines through the Check-in tab on the official website, GoIndigo.in. On the Check-in page, enter your PNR/booking reference number and your Email/last name, hit the Check-in button, select your flight, and proceed to complete your check-in.
Yes, you can web check-in on IndiGo Airlines with your PNR and Email or last name.
You can web check-in on IndiGo Airlines for a domestic flight within India from 48 hours to 1 hour before the scheduled flight departure time.
Yes, it is mandatory for all passengers to check in for their flight.
IndiGo Airlines web check-in link can be accessed via GoIndiGo.in/web-check-in.html. You can copy and paste this link into your browser’s address bar to land on the check-in page. Alternatively, you can access the page by going to GoIndigo.in and clicking on the Check-in tab.
You can web check-in with IndiGo Airlines through the Check-in tab on GoIndiGo.in.
Yes, it is currently mandatory to web check-in for your flight due to the COVID-19 situation. This helps minimize contact at the airport and improve safety standards.
If you don’t web check in for your IndiGo flight, you will be charged a facilitation fee of ₹200.
Yes, you can web check in with your PNR (Passenger Name Record) and last name, as long as you do it within the permissible timeframe and you’re eligible for online check-in.
You can web check-in with IndiGo Airlines on domestic flights from 48 hours to 1 hour before flight departure.
Yes, Go IndiGo Airlines web check-in is completely free.